COVID 19 PRACTICE POLICY

Maria Norris Optometrist is open and here for you.
We want to ensure your safety when you visit us, so we have implemented a few new protocols to benefit everyone:

We request that you attend alone, or with just one other person in the case of children or individuals with carers.

Patients who are unable to attend for a face to face visit may request a Telehealth consultation, please note these are not currently covered by Medicare.

Entry to the practice is strictly controlled to limit numbers of people entering at any given time. On occasion the door will be locked and you may have to use the doorbell to gain entry.

We may phone you to confirm appointments or discuss your needs prior to your appointment.
We will need you to confirm that you do not have any cold and flu symptoms yourself, that you have not travelled in the past few weeks and that you have not been in contact with someone who is experiencing flu like symptoms.

We are spacing our appointment times out to limit the number of people in the practice and allow for extra cleaning time.

All patients are asked to disinfect their hands with hand sanitiser when they enter the office.
Chairs in the waiting room have been spaced 2 metres apart. Patients have the option to wait outside until the optometrist is available. Our premises are quite large and social distancing is easy to achieve.
The optometrist may wear a face mask and or gloves and ask you to wear a mask for certain procedures requiring close proximity.

We are adhering to hygiene and safety guidelines as per the Department of Health and our Optometric Association. All doorknobs, chairs, equipment and surfaces are to be disinfected before and after each patient.

All frames that are tried on are separated and disinfected before being returned to the display.